Hi everyone this will hopefully be a quick overview or a quick posting on just a general guideline or quick instructions on how to configure or set up your social WiFi hardware or wireless router.
The following information should be checked and documented for future support or if you DNS information or other network information has changed.
When you receive your hardware please review the package and make sure the box has not been crushed oropened. Please take a picture of the box prior to opening it and contact us ASAP. The first thing you should do is open the box, read the quick start guide which goes over the ports and the configuration. If you ordered your own hardware from another vendor we will email you your access code and firmware and instructions to upgrade the firmware for the social wifi sensor or hardware. If you ordered a bundled package from us the firmware will already be preloaded and tested in our social wifi environment.
For logistics and shipping for our social WiFi hardware the majority of our products or I would say at least 60% of them have been shipping from our distribution office in Canada. Many customers are asking which product is the most popular and which is the most low cost maintenance. From what we've seen the TP-link wireless router has been a very popular social wi-fi enabled sensor. I would say 60% of our customers have been ordering these and they are mostly retail and restaurant businesses that are roughly 800-1000 square feet in size.
A wireless site survey will usually come with a report that shows the status and health of your wireless environment. It basically tells you how clean the air is in your environment. Far too many times have we've seen too many restaurants in the downtown area that can't simply use the 2.4Ghz spectrum because the downtown core of most cities are too crowded with RF noise.
After you have performed the following the next think you need to do is access the web interface. Please remember that after one of our hotspot hardware routers have been flashed or upgrade you can no longer access the original manufacturers web ui. This is extremely important that if you are performing your own device configuration to make sure you download the correct firmware from our website or getting it from one of our technical support staff. Once access the web interface just go through the instruction on the booklet and follow the instructions to set up your social internal wifi network by enable DHCP and have your customers connect to your SSID. Please remember that your encryption should be open. Simple ping tools should be your first tool for troubleshooting and obviously make sure you have enough coverage in your environment. Best practices are to always have 2 sensors or access points as a fail over or redundant sensor for your social wifi hardware set up. Channel spacing is very important and at times more access points is not always the solution as too many wifi social hardware devices in one area can create sticky RF clients or cross channel interference. To continue please read our next blog
The following information should be checked and documented for future support or if you DNS information or other network information has changed.
When you receive your hardware please review the package and make sure the box has not been crushed oropened. Please take a picture of the box prior to opening it and contact us ASAP. The first thing you should do is open the box, read the quick start guide which goes over the ports and the configuration. If you ordered your own hardware from another vendor we will email you your access code and firmware and instructions to upgrade the firmware for the social wifi sensor or hardware. If you ordered a bundled package from us the firmware will already be preloaded and tested in our social wifi environment.
For logistics and shipping for our social WiFi hardware the majority of our products or I would say at least 60% of them have been shipping from our distribution office in Canada. Many customers are asking which product is the most popular and which is the most low cost maintenance. From what we've seen the TP-link wireless router has been a very popular social wi-fi enabled sensor. I would say 60% of our customers have been ordering these and they are mostly retail and restaurant businesses that are roughly 800-1000 square feet in size.
A wireless site survey will usually come with a report that shows the status and health of your wireless environment. It basically tells you how clean the air is in your environment. Far too many times have we've seen too many restaurants in the downtown area that can't simply use the 2.4Ghz spectrum because the downtown core of most cities are too crowded with RF noise.
After you have performed the following the next think you need to do is access the web interface. Please remember that after one of our hotspot hardware routers have been flashed or upgrade you can no longer access the original manufacturers web ui. This is extremely important that if you are performing your own device configuration to make sure you download the correct firmware from our website or getting it from one of our technical support staff. Once access the web interface just go through the instruction on the booklet and follow the instructions to set up your social internal wifi network by enable DHCP and have your customers connect to your SSID. Please remember that your encryption should be open. Simple ping tools should be your first tool for troubleshooting and obviously make sure you have enough coverage in your environment. Best practices are to always have 2 sensors or access points as a fail over or redundant sensor for your social wifi hardware set up. Channel spacing is very important and at times more access points is not always the solution as too many wifi social hardware devices in one area can create sticky RF clients or cross channel interference. To continue please read our next blog
About the Author:
Verify with Connectsim.ca to make sure your social wifi hardware has the latest firmware, we provide all social wifi services and updates on our compatible devices Social WiFi Hardware Vendors
No comments:
Post a Comment