Sunday 16 February 2014

Integration Options By The Business Voip Providers Chicago

By Jerri Perry


It is easy to take your business VoIP providers Chicago for granted. After all, there are more exciting, sleeker, and more expensive elements of your corporate infrastructure which tend to demand more attention than your phone system. But your corporate phone system is just one of the many often-overlooked facets of your organization.

To contend, Phone providers are constantly finding innovative ways to offer even more services to corporates. This translates to a host of integration options that corporates can use to streamline their communications. The two most important types of corporate communications are phone and email. These both enable corporates to stay in close contact with their clients. The integration of Microsoft Outlook and Web Browsers into Phone systems centralizes corporate communication with the following options. They are as shown below

One can manage your calls from within Outlook or Web Browser for convenience. Thus it is possible to automatically synchronize your Microsoft Outlook contacts with Phone system. This makes it possible to view the status of other employees for a collaboration call and capture details of your calls for future use as well as be able to access the profile of incoming callers in an instant.

These phones provide many of the same features that traditional phone companies offer, as well as some that are unique to the technology. Caller ID, conference calling, call transfers, hold capability, and a form of speed dial are all available. In addition, many phones also offer users a variety of different applications that can provide live news, current weather forecasts, and other data.

The fax integration into Phone systems allows you to receive faxes and phone calls at the same time and using the same number. Also one can receive faxed documents as an attachment that you can share with other people in your organization. Thus it is possible to access faxed documents from wherever you are able to receive Phone service. Not to mention, it is easy to share confidential documents with your clients or other employees in the organization.

There are a couple of the popular Customer Relationship Management tools that corporates use to manage their corporate relationships. Many enterprise resource planning systems such as Microsoft Dynamics or Enterprise Medical Records systems for medical offices benefit greatly from hosted pbx integration. The newest option that providers of hosted Phone are starting to roll out is mobile integration. Cell phones have become a definite part of doing corporate. With this option, corporates can have all the features of their hosted Phone service with them wherever they go.

This option is an extension of the call forwarding feature and offers corporates. There is call redirection to a mobile device so you do not miss calls when you are away from your office phone. There is also the seamless connection to all employees in the organization regardless of their location. One can also access to client contact information stored in phone system.

This is simply because your present phone system do not provide the infrastructure to manage and connect such a team. A VoIP PBX system makes that sort of organizational restructuring and growth possible in a manner your old telephone system never could. Perhaps the biggest reason to improve your corporate telephony services lies in reducing the chances of technological failure or complete system breakdown. Not only are older phone systems more likely to crash due to years of wear-and-tear. Yet newer phone solutions tend to incorporate safeguards against the most common problems found within those older telephony systems. Your corporate PBX and its desk phones may not represent the flashiest element of your organization, but your business VoIP providers Chicago are its lifeline.




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