Sunday, 30 August 2015

Functions Of Sewer Billing Software

By Daphne Bowen


Utilities are basic services provided by a public utility to the population. These services are provided to a large number of people in a district or city. The challenge is usually to bill the consumers correctly and in time. Most utility companies have therefore adopted sewer billing software to deal with the challenge of the large population.

The features of the system include the possibility of establishing an audit trail such that the management can always be informed on the progress of payments. This reduces corruption in the company. The automated system can also detect bad debts and delayed payments. The system then sends notices to the customer through email and can charge penalties and fines for late payments.

Using an automated system to bill clients makes handling of meter changes easier. If a customer changed location and consequently changed from one meter to another, he or she can easily be charged on one sewer bill. The new and old meter readings can be integrated

An automatic system allows customers to get instant bills and they get considerable lead time before the payment date is due. The system provides online platform for the customers in terms of online portals which have direct links to web payment options.

The automated system used to bill clients provides the customer with a detailed description of their usage of the service. The sewer company can send the bills to their clients via emails, thereby reducing their postage costs significantly.

The right service billing program allows for collection of revenues and payments. After the invoices and bills have been generated and sent to their clients, the automated system should provide options for managing the payments of the customers. It should be able to automatically track customers with outstanding balances and charge them penalties for payments beyond the due date. A good system should even send notices to the clients on late payment via email.

Automated systems that are used by companies to bill clients make the handling of meter changes is made easier. In case of changes of any customer location the meter also changes. A good system enable the integration of the new and old meters and hence one bill can be charged for the user.

Customers who have several residences can benefit from automated system used to bill. The software will be able to identify the several locations as belonging to a single customer. Therefore, the customer will receive a single bill with a summary of all the other accounts.

Sewer invoicing software allows the company to enhance customer security in terms of payments. It also leads to decreased client response times. Customers are provided with self service models that allow them to access important information.




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