Monday 22 October 2012

Hosted VoIP VS IP PBX

By Saul Saresi


Hosted Voip and IP PBX sound, for the large part, as though they are simply a random collection of letters, arranged by a bored (yet attentive) toddler in his alphabet spaghetti whilst sat down for dinner.

But even to those a little more informed who understand the basic meanings of VoIP and IP PBX, the differences between the two business phone systems may well still be a matter of confusion and mis-understanding

VoIP (which stands for Voice Over Internet Protocol) uses the internet to transfer audio (voice) data from one point to another by digitising the data, and thereby allowing it to squeeze far more data (conversations) into the same amount of bandwidth.

PBX systems were the pre-cursor to IP PBX systems and were developed to allow large businesses to handle their own telephone systems by routing calls internally through their own telephone network whilst still providing a small number of external lines to enable outside calls.

IP PBX stands for Internet Protocol Public Branch Exchange and is similar to a PBX system except that users install and connect equipment and hardware using Gateway cards and signalling takes place from the IP phone to the PBX server over LAN.

IP PBX systems allow you to keep complete control of your telephone system instead of control belonging to your service provider. However, with service provider managed (Hosted Voip) systems, any problems or maintenance will be taken care of by them.

Hosted Voip systems also ensure that all enhancements and upgrades will come as standard, along with any other features the provider can offer. An IP PBX system, on the other hand, means that you are not at the risk of price increases catching you unaware.

A Hosted VoIP system enables you to have a high level of mobility by allowing you to take your communications to anywhere there is an internet connection. But with IP PBX you get an unrivalled level of control over your system, allowing you to refine all your settings to the smallest detail.

So in conclusion there is no straight answer. The most suitable system for your business depends on the requirements and size of your business. But one thing is for sure, Internet telephony is the future of business, and before long standard phone lines will be a thing of the past.




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